What is Photon TV?
Live TV directly streamed onto your Laptop or desktop using your TATA Photon+
Select from an exhaustive list of 40+ channels in various categories like News, Sports, entertainment etc
Now you can watch your favourite regional channels like ETV Marathi, Gujarati, Bangla, TV9 Kannada, etc. also
That’s not it the list of channels will keep on increasing so you always have something new
How do I get TATA Photon TV?
You will have to download an application to view TATA Photon TV
Click Here To Download The Application
Can I get TATA Photon TV?
This service is currently available for on TATA Photon + Postpaid users.
How much do I have to pay?
Single Channel : @ Rs. 4 per month.
My 10 : Combination of 10 channels @ Rs 29 per month.
My Full Pack : All channels @Rs75 per month.
These rates doesn’t include charges for special events like cricket matches etc.
Browsing charges as per your Photon+ tariff plan would be applicable while viewing Photon TV. These charges would be over and above the subscription charges for the Photon TV. (approximate data usage is 1-2MB per Min).
FAQ's
How do I get this service, if I am an existing user of Tata Photon+
You can visit www.tataindicom.com/photontv & download the application using Tata Photon+ connection. There is no charge for downloading the application over and above the tariff but standard tariffs apply for downloading
How do I get this service, if I am NOT an existing user of Tata Photon+
This service is only available for Tata Photon+. If you are not an existing user of Tata Photon+, You’ll have to buy a post paid connection of Tata Photon+ . You can call up 1800-4208282
How do I subscribe to channel?
Download & Install the application. Run the application
Click on the Channel list & select the channel to view.
click on the 'play' button on the channel image
A pop up message appears asking the user if he wishes to subscribe for the channel
Click on 'Ok' button
Subscription page opens up with the list of subscription packs. User can subscribe to it.
I have subscribed for a channel and not able to view that channel in My channel List.Why?
Close the application and re-open, My Channel list will refresh & you can see the newly subscribed channel along with the previously subscribe channels.
What is a Combo pack?
Combo pack is subscription package, where user can select multiple channels he would like to watch.
User can select combination of any 10 channels by paying Rs 29 (monthly subscription)
OR
He can opt for All Channel Combo which allows him to view all the channels by paying Rs 75 (monthly subscription)
User
Events such as Cricket Match/Award Functions are not part of Combo Packs.
Why do I not see all the channels in combo pack?
If you have already registered for a channel, then it will not appear in Combo pack.
What if I want to discontinue a particular channel from the bouquet already selected by me & add a new channel in the bouquet (& that also in the middle of the month)?
You can not change the combination of channels in the middle of subscription period. However, You can select a completely new set of channels once the combo pack subscription is over.
What if I want to change from a particular plan to another plan (lets say from “10 channel” bouquet to “all channel” bouquet or vice-versa)?
If you have already opted for All Channel Combo, The application will not ask you to pay for My Combo 10.
If you have already opted for a 10 Channel combo & you can still opt for All Channel combo.
The combo packs are not auto renewed i.e. After 30 days of subscription, User will be asked to select the combination of channels once again.
User can not alter the combination of Combo pack during the subscription period, but is free to opt for another Combo.
Once switched on (or logged on), can I somehow stop the usage (consumption of Photon TV) in between in case I wish to & then resume after sometime or the only way to stop is to completely log out?
You can stop the TV streaming by returning the Home screen. You are a click away if you want to resume viewing the same channel.
Can we download any file/ content from Photon TV?
Copy/record/repurposing any content being streamed on Photon TV is prohibited.
Can I record any content from Photon TV if need be?
Copy/record/repurposing any content being streamed on Photon TV is prohibited.
Where do I check for the programs of particular channel?
You can select channel from the channel list & browse the program of that channel by clicking on the bottom of preview image.
Will I be charged extra for playing the content?
Browsing charges as per your Photon+ tariff plan would be applicable while viewing Photon TV.
These charges would be over and above the subscription charges for the Photon TV.
Approximate data downloaded per min of TV viewing is 1.5MB. If user is on Data plan, Data consumed for viewing TV shall be deducted just like any other content browsed on internet.
When I open the app & click on channel for viewing, it takes long time to load the video.Why?
The usual time for a video to start would be anywhere between 10 sec to 30 sec, this might vary based on the network conditions.
Is Photon TV suitable for any specific laptop or software configuration e.g. vlc, windows xp, vista, media player or a real player?
It works with Windows OS. It does not require any other software such are real player.
Is there anyone whom I can meet in person or discuss over the phone or for Demo to know more about Photon TV?
You can call the call centre for queries. Number : 1800-266121
Will I be able to use Photon TV outside HSIA coverage Area?
Photo TV application requires High speed internet access for streaming the video. User in poor network conditions will not be able to view TV streaming seamlessly.
How does a customer unsubscribe from a VAS pack?
The subscription is on a non-auto-renewable basis, so if the user does not renew his pack on expiry; he gets unsubscribed automatically.
Will this also work on prepaid Photon+?
As of now this will work only on Postpaid Photon+ in “HSIA” network covered zones only.
Visit http://www.tataindicom.com/photontv.aspx for more info
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